A) Questions Regarding ORDERS
1) How should I place an order at Astermeds.com?
First off select the product you want to buy, click on Add to Cart, and then register with us. After registering make the necessary payment. This way a successful order can be placed.
2) How will I know my order is accepted?
After the approval of your order Astermeds.com will contact you through e-mail and telephone both. We also inform you when your order will be processed.
3) Can I track my order?
Yes, certainly. For knowing the status of your order please contacts our customer support representatives. They will give you detailed information about your order with order tracking number.
4) How can I cancel my order?
Cancellations are entertained within 24 hours of placing an order. After 24 hours we do not accept cancellation requests. Contact our customer support regarding the same.
B) Questions Regarding QUALITY OF DRUGS
5) Are your drugs of high quality?
All medications sold at Astermeds.com are of superior quality. We directly deal with the original makers of the drugs, thus assure about our drugs quality. All our generic drugs contain the same active constituent their branded counterparts contain.
6) What are Generic Drugs?
Generic drugs are generic version of their branded counterparts. They are formulated when the patent protection of their brand drugs expires, then with the permission of FDA (located as per the country of origin) pharmaceutical companies are allowed to make generic versions. These generic medications are much cheaper than their brands. But, the basic component is the same in the two and in the exact amount. Generic drugs are equal to their brands in all respects like dosing, strength, quality, performance, intended use, and safety etc. Both differ only in price and outward appearance. Generic drugs are perfect portrayal of high quality and low price.
7) Why Generic Drugs are cheap?
Unlike branded counterparts, generic drugs makers do not need to spend on manufacturing and researching of medications. All this is already done by their brands. This saves much money of generic drugs manufacturers. Even they do not have to spend money on advertizing of the drug, as it is also already done by their branded drug manufacturer. All these savings of manufacturers ultimately become savings of customers. Generic drugs producers sell the drugs are at very cheap prices.
C) Questions Regarding PAYMENTS
8) What methods of Payment Astermeds.com accept?
We accept Visa Card and Wire Transfer.
9) Is my personal information safe with you?
Yes, completely. Astermeds.com greatly takes care of its customer's personal information. Under no conditions we leak information of our customers with any third party. We also employ advanced technologies like '128-bit SSL secured' for securing customer's data.
10) Are there any hidden costs?
No. Astermeds.com does not charge any hidden costs during the payments.
11) In which currency I will be charged?
Astermeds.com charges in only US dollars.